Recent Articles
Potential memory issue in Web Viewer v0.9.48
Potential high memory issue We have discovered a potential, high memory issue in the currently released version of Web Viewer, v0.9.48. This is caused by a bug in a 3rd party internal database system used for settings and row value caching. It leads ...
Navigating A2P 10DLC registration with Twilio for TopView SMS notifications
Twilio's A2P 10DLC registration is to comply with carrier requirements This registration is enforced by carriers and meant to prevent spam. From Programmable Messaging and A2P 10DLC | Twilio: Carriers consider all SMS traffic from Twilio to be sent ...
MultiTech rCell Modem Test Error: "Could not establish trust relationship for the SSL/TLS secure channel"
Newer versions of the rCell modem firmware (5.0 and later) have removed the “enable HTTP” settings available in earlier versions of the firmware. We recommend all users configure the modem for HTTPS access only. Known causes of this error: The ...
Launch TopView automatically at computer start up
TopView can be set to automatically launch at Windows start up by configuring a Windows Service to run a TopView Engine. TopView Configurator provides tooling to easily set this up. In the TopView Configurator, open the configuration you want ...
How use TopView Voice Dial-In With Twilio
To allow multiple TopView engines to have Dial-in enabled, you must have a separate phone number for each engine. These instructions assume you have already set up outgoing voice notifications. Click here to refer to those steps if necessary. Create ...