Windows patches and TopView
Windows patches affect TopView operation. To ensure TopView runs successfully after a Windows patch, we recommend the following during the patching process:
Shut down TopView Engine services before Windows patches
Apply the Windows
After the server has
started back up, check to ensure all TopView Engine services are running in both:
The Windows services dialog,
In the TopView Admin
It is possible for the TopView process to be running as a service but
unable to start due to issues connecting to the data server. If the
TopView process is running but does not appear able to connect, please:
- Restart the service. This is usually enough to
correct any post-patch issues.
- Check the application logs in the TopView Admin
Tools application, looking for logged errors, to expose any issues that need
Sometimes, Windows will start the TopView Engine services and leave them in a bad state after a patch. This is why we recommend double-checking
and restarting the service if there are issues.
If reboots after Windows
patches regularly start TopView in a bad state, we recommend setting the TopView
service to use “Delayed Startup”.
Does TopView run on 64-bit Windows?
Yes! TopView 6.4 and later will run on Windows 64-bit operating systems.
Win10 1909 update disabled Remote Registry Service
We seen some upgrades of Windows 10 to feature update 1909 experiencing issues. The Remote Registry Service was disabled after update. Once the service was re-enabled and started, TopView could see monitored performance counters again - this is a ...
Citect OPC Server on Windows 7
This is a general support posting regarding TopView OPC communicating to Citect OPC Server on Windows 7. The two issues that a TopView user may experience are: TopView can connect to the OPC Server but reports that the server is not in a “running” ...
What versions can I install on 64-bit Windows?
The first version of TopView to support 64-bit Windows was version 6.4. If you are installing TopView on a new machine, we suggest that you upgrade to the latest version. Although versions 6.4 and later will run on 64-bit machines, each release ...
Allow a Windows user to start/stop a service
Background On newer Windows OS’s, the current user may not be allowed to install/start/stop services. This may prevent the user from installing/starting/stopping TopView Engine Services. The solution has been to run the Configurator “as ...