Way2Call Hi-Phone TAPI device (installation and tips)
(TAPI for voice call-out is no longer officially supported by Exele, we recommend using VOIP instead)
The Way2Call Hi-Phone TAPI device can be used for TopView Voice Notification.
If you are installing this device, please read our installation instructions and tips page. See our recommended modems page, as well, for more information.
VOIP Phone call register/unregister issues
Overview TopView Voice Notification makes VOIP phone calls for alarm notification. The VOIP protocol is SIP. TopView is a "SIP client" that connects to the SIP Server to make phone calls. Each phone call in TopView is made by a separate call process ...
Error 1606 Could not access network location
Background This Windows Installer error can occur during a TopView upgrade or uninstall if a location/device specified during a previous TopView installation is no longer accessible. How this can occur: The TopView DataPath entered during the most ...
What do I need for VOIP call-out notification?
For many years TopView has supported voice call-out notification over traditional phone lines but, due to both hardware and software developments, voice notification via TAPI modems is much less reliable than it used to be (see the reliability ...
Voice Notification: What hardware do I need?
TopView 6.25 dropped support for voice notifications using TAPI modems and it will not be supported for future versions Due to the dwindling hardware and OS-level support for these devices we no longer support TAPI as a notification method. We ...
DTMF detection issues for VOIP calls (e.g. using key presses to acknowledge alarms over voice calls)
DTMF (Dual-tone multi-frequency signaling - Wikipedia) is responsible for communication of key presses over the phone call. TopView can use these key presses to allow calls to proceed, or to acknowledge alarms via voice notifications. Here are some ...