Verifying that the Yeastar TG200 has LTE radios

Verifying that the Yeastar TG200 has LTE radios

The Yeastar TG200 has 2 cellular radios. These cellular radios can be activated by inserting a SIM card into either of the 2 SIM slots on the front of the device.
Older TG200 models are 3G and do not support newer GSM LTE SIMs (AT&T, T-Mobile, ...).  The following steps will allow you to check the model of the radios in the Yeastar to verify that they support LTE. 

Enable SSH on the TG200 device

Log into the Web interface of the TG200
System > Security center 
Check "Enable SSH", then [Save] and [Apply changes]

When you save the change, the SSH password will be displayed. The default password is iyeastar. You will need this password to log into the Yeastar via SSH.

Install an SSH client (PuTTY)

This article uses PuTTY as the SSH client. Download PuTTY

PuTTY setting (optional)

Increase the scrollback count to increase the number of lines in the terminal window


SSH Client settings:

  1. Host name: the IP address of the TG200
  2. Port: 8022 (this is the default port for SSH and is displayed on the screen where you enabled SSH)
  3. Connection type: SSH

Launch the SSH client and log in

If using PuTTY, click the [Open] button
Username: support
Password: iyeastar


SSH Commands

If using PuTTy, you can paste in a command by right-clicking on the terminal window

Change to asterisk mode

asterisk -vvvvvvvvvr


List the radios

gsm show spans
Each radio will be displayed with a span number

Verify the radio is LTE

gsm show span x
where x is one of the displayed span numbers


Compare the displayed model name to this list to determine if it is LTE:
  1. 2G modules(GSM): SIM800, M35
  2. 3G modules(UMTS): UC15
  3. 4G modules(LTE): EC20, EC21, EC25

Resources






    • Related Articles

    • Cannot send voice or SMS through Yeastar TG200L - common issues

      Here's a wrap-up of common issues experienced when setting up the Yeastar for notifications through TopView. Ensure you have the correct model The TG200 device has a few models. Older models may not work with the latest 4G LTE carriers. There is a ...

    • Locate the IMEI number (Yeastar TG device)

      The Yeastar TG device has multiple cellular radios, one for each trunk/SIM. The IMEI number is unique number identifying the cellular radio. Your carrier may request the IMEI number of the device. You will need to give them the IMEI number of the ...

    • TopView Engine in "Startup"

      Background When a TopView Engine starts or performs an internal restart, it enters the "Startup" operating state. Once "Startup" has completed the Engine will be in the "Running" operating state.  Startup includes the following tasks: Reading the ...

    • TopView and Twilio migration to single IP address for Elastic SIP Trunking services

      From Twilio's notice - IP Addresses for SIP Services | Twilio: Starting 26 September 2023 Twilio will begin migrating the media IPs and port ranges for Voice SDK calls in all regions to 168.86.128.0/18 and expanding the UDP port range to 10000-60000. ...

    • DTMF detection issues for VOIP calls (e.g. using key presses to acknowledge alarms over voice calls)

      DTMF  (Dual-tone multi-frequency signaling - Wikipedia) is responsible for communication of key presses over the phone call. TopView can use these key presses to allow calls to proceed, or to acknowledge alarms via voice notifications. Here are some ...