Request TopView upgrade

Request TopView upgrade

Request an upgrade

Upgrades are available to anyone with an active support agreement, or after purchasing an upgraded license.

Request an upgrade via our online upgrade request form.

You can also email support@exele.com requesting an upgrade. Please attach your current TopView license to the email.
    • Related Articles

    • How to apply or update a license in TopView

      Updating your license If you upgrade your TopView license (increase tag count or add Remote Viewers) or purchase TopView, you will be sent a new license file. If you'd like to request an upgraded license, please use our license update request form. ...
    • Move TopView to new computer

      Moving TopView to a new machine will require a new license file. Please contact support@exele.com with your current license file to begin the process. See our article How to locate your TopView license to find the license. If you also intend to ...
    • OAUTH access for TopView with Microsoft 365

      This article provides information on setting up access to email for TopView through a Microsoft 365 system. TopView can leverage "Modern Authentication", or OAUTH, access to Microsoft 365 email systems. To facilitate access, TopView requires an ...
    • Upgrading TopView running backup/failover configurations

      This article contains additional recommendations for systems running backup configurations. The TopView download page provides an upgrade plan and documentation. Please open and refer to that plan during this process. If possible, the primary and ...
    • Use Gmail for TopView email notification

      The following information provides details on using Gmail with TopView for both outgoing email (Notification) and incoming email (Alarm Acknowledge and information requests). TopView supports SSL/TLS for both outgoing and incoming email (for TopView ...