Unexpected line breaks in plain-text notifications
Notification messages sometimes display unexpected line breaks. This is usually due to an Outlook setting with a default behavior that many find unusual.
Issue
Outlook removes line breaks, by default, from plain-text email messages. From Microsoft's support article on line break display in plain-text emails:
By default, the Auto Remove Line Breaks feature in Outlook is enabled. This causes the line breaks to be removed. Any two or more successive line breaks are not removed.
Solution
The article suggests two solutions:
- Disable the feature that removes extra line breaks
- Use HTML or Rich Text format
See the Outlook support base article for more details.