Permissions error when launching TopView Configurator
Description
Launching the TopView Configurator with a user account that may not have write permissions shows the following warning:
This warning is the result of TopView detecting that it may not have write permissions to the TopView Data Path, where TopView's configuration and data files are located. Insufficient access rights will cause the Configurator to behave in unexpected ways.
Solutions
There are a few ways to grant the TopView Configurator access to its data files:
Run TopView Configurator under the Administrator’s account
There are a few ways to run the Configurator as an Administrator:
- By elevating the Configurator application: as of TopView 6.28, there is a button at the bottom left of the Configurator to do this:

- Setting the option to launch the application as an elevated user every launch. As of TopView version 6.28, there is a global option in the “Global Options” screen => “Applications” tab that will always run TopView Configurator under the elevated account. Clicking the link after "Running elevated" will bring up the relevant global options screen:

- By setting the application shortcut's launch properties to "Run As Administrator"
Modify the TopView Data Path’s permissions in Windows Explorer
Modify the Data Path folder's permissions to allow any user full control of the files and folders. For more information, see this MSDN article on Windows Files and Folder Permissions.
To find the TopView Data Path, find "Exele TopView" in the Windows start menu, then click the link to "Open DataPath Folder".
Move the TopView Data Path
Move the TopView Data Path to a folder that has the permissions level you want. Here are some instructions on how to do this.
Related Articles
Keeping TopView healthy
Like all software, TopView is running in an environment that is under constant change. OS updates, protocol versions updates, email authentication deprecations, and other things can affect the health of your TopView system. Even systems off the ...
Use Web Configurator via HTTPS without browser warnings
TopView's Web Configurator documentation provides instructions for generating a self-signed certificate. Because self-signed certificates are not backed by a Certificate Authority, modern web browsers may display warnings of an insecure connection ...
Web Configurator - blank page when opening in browser
While "Require Login" is enabled, unauthenticated users are supposed to be redirected to the Web Configurator login page, but instead the application returns a blank webpage. This is a known issue with TopView 7.6 Web Configurator. This issue has ...
Request TopView upgrade
Request an upgrade Upgrades are available to anyone with an active support agreement, or after purchasing an upgraded license. Request an upgrade via our online upgrade request form. You can also email support@exele.com requesting an upgrade. Please ...
Error reading setup initialization file
Due to Windows permissions, you may see an error message after attempting to run the setup application saying: "Error reading setup initialization file". To install TopView, right click on the setup application and select "Run As Administrator". As ...