Locate the IMEI number (Yeastar TG device)

Locate the IMEI number (Yeastar TG device)

The Yeastar TG device has multiple cellular radios, one for each trunk/SIM. 
The IMEI number is unique number identifying the cellular radio. Your carrier may request the IMEI number of the device. You will need to give them the IMEI number of the trunk using the carrier’s SIM.

From the TG device Web UI:
STATUS > TRUNK STATUS
Method 1: Hover your mouse over the Trunk Name. A pop-up will display the IMEI number
Method 2: Click on the trunk, then the Advanced Settings tab. The IMEI number is displayed.

    • Related Articles

    • Cannot send voice or SMS through Yeastar TG200L - common issues

      Here's a wrap-up of common issues experienced when setting up the Yeastar for notifications through TopView. Ensure you have the correct model The TG200 device has a few models. Older models may not work with the latest 4G LTE carriers. There is a ...

    • Verifying that the Yeastar TG200 has LTE radios

      The Yeastar TG200 has 2 cellular radios. These cellular radios can be activated by inserting a SIM card into either of the 2 SIM slots on the front of the device. Older TG200 models are 3G and do not support newer GSM LTE SIMs (AT&T, T-Mobile, ...). ...

    • Way2Call Hi-Phone TAPI device (installation and tips)

      (TAPI for voice call-out is no longer officially supported by Exele, we recommend using VOIP instead) The Way2Call Hi-Phone TAPI device can be used for TopView Voice Notification. If you are installing this device, please read our installation ...

    • TopView Service won't start - Running a large number of services

      This answer is also included in the documentation shipped with TopView. How many TopView Services can I run? When Microsoft Windows starts, it reserves various areas of memory for tracking its resources. One of these is the relatively unknown desktop ...

    • How to locate your TopView license file

      Each TopView installation has a license file per data source (OPC, PI, ...) which was delivered with the product. The license file is usually stored locally in a location accessible to all users. During the installation the user stored the file and ...