How to locate your TopView license file
Each TopView installation has a license file per data source (OPC, PI, ...) which was delivered with the product. The license file is usually stored locally in a location accessible to all users.
During the installation the user stored the file and pointed TopView to the location of the file.
To see the location of the current license file:
- Launch the TopView Configurator
- In newer versions of TopView, click the [License...] button in the upper right corner
- If the [License...] button does not exist in your version, select "Tools...TopView license" from the top menu
The license dialog will display the license file for each data source.
If you cannot run TopView Configurator due to a licensing issue, find the license file path in the file system:
- Open the Windows Start Menu
- Open "Exele TopView" > "Open TopView DataPath Folder"
- Find and open the "license.ini" file
The license file path is under the entry for the data source you use with TopView.
If you have a DataPath that is on a network share for a redundant TopView configuration, you may have to check "%windir%\TopView.ini" for the location of the license.ini file mentioned above.
How to apply or update a license in TopView
Updating your license If you upgrade your TopView license (increase tag count or add Remote Viewers) or purchase TopView, you will be sent a new license file. If you'd like to request an upgraded license, please use our license update request form. ...
Counting points for TopView license
The TopView license is based on a point count - the number of points monitored by TopView. You can run multiple TopView configurations (The TopView Window, Alarm and Notification Engine) at the same time. The total points in use is the sum of the ...
Request TopView upgrade
Request an upgrade Upgrades are available to anyone with an active support agreement, or after purchasing an upgraded license. Request an upgrade via our online upgrade request form. You can also email email@example.com requesting an upgrade. Please ...
Move TopView to new computer
Moving TopView to a new machine will require a new license file. Please contact firstname.lastname@example.org with your current license file to begin the process. To view the location of your current license file, run the TopView Configurator and select ...
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TopView backs up configuration changes when configuration files are saved from TopView applications. Many different types of TopView configuration files are backed up, like: Configuration & tags changes Contacts, Schedules, Groups changes Alias and ...