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Tracing an alarm and its notifications: Alarm Actions Logs
Alarm Actions Logs TopView is commonly configured to send various notifications in response to an alarm. If TopView did not respond to an alarm with the expected behavior, you'll want to investigate to see what actions occurred for the alarm. These ...RSLinx OPC Server error "Class is not licensed for use"
After upgrading to TopView version 7.x we are aware of an issue where The TopView Configurator is able to successfully connect to the local RSLinx OPC Server The TopView Engine fails to connect to the local RSLinx OPC Server with error "Class is not ...Troubleshooting voice call issues with the Grandstream UCM 6xxx devices
TopView can make VOIP calls for notifications through the Grandstream in order to call through an analog line. This article provides a number of methods to verify your system is able to make voice calls through this device. If you have not yet ...OAUTH access for TopView with Microsoft 365
This article provides information on setting up access to email for TopView through a Microsoft 365 system. TopView can leverage "Modern Authentication", or OAUTH, access to Microsoft 365 email systems. To facilitate access, TopView requires an ...Unable to connect to iFix: "Requested operation requires elevation" - error 0x800702e4
The error you are seeing is a Microsoft DCOM error 0x800702e4. OPC uses DCOM. When TopView connects to the OPC server it doesn't have the ability to override a DCOM connection error. This is based on DCOM configuration for the OPC Server (run ...
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Wonderware OPCENUM error 0x80040153
Note: the information below also exists as a PDF with screenshot images. Background If you install TopView OPC/SCADA on a Wonderware machine after installing the Wonderware OPC Server software, you may not be able to query to local OPC Servers ...Use Gmail for TopView email notification
The following information provides details on using Gmail with TopView for both outgoing email (Notification) and incoming email (Alarm Acknowledge and information requests). TopView supports SSL/TLS for both outgoing and incoming email (for TopView ...Win10 1909 update disabled Remote Registry Service
We seen some upgrades of Windows 10 to feature update 1909 experiencing issues. The Remote Registry Service was disabled after update. Once the service was re-enabled and started, TopView could see monitored performance counters again - this is a ...How to apply or update a license in TopView
Updating your license If you upgrade your TopView license (increase tag count or add Remote Viewers) or purchase TopView, you will be sent a new license file. If you'd like to request an upgraded license, please use our license update request form. ...TopView Engine in "Startup"
Background When a TopView Engine starts or performs an internal restart, it enters the "Startup" operating state. Once "Startup" has completed the Engine will be in the "Running" operating state. Startup includes the following tasks: Reading the ...