Recent Articles
How use TopView Voice Dial-In With Twilio
To allow multiple TopView engines to have Dial-in enabled, you must have a separate phone number for each engine. These instructions assume you have already set up outgoing voice notifications. Click here to refer to those steps if necessary. Create ...
AT&T announces the end of Email-to-Text and Text-to-Email
What is Email-to-Text? Email-to-Text is the ability to send an email from TopView that is received as a text message by the recipient. With AT&T, you do this by sending an email from TopView to an email address which is the recipient's 10-digit ...
Prefer inline styles for notification emails
Email clients are infamous for their varying support of CSS. What you see depends on the email client used to view TopView alarm notification messages. If CSS and styling does not appear to work as desired, you may need to rework how you style ...
Windows Services Error: The service did not respond to the start or control request in a timely fashion
This error occurs whenever a windows service fails to start, or takes too long to start. It is normally reported to the user via a message box after attempting to start the service, and is also recorded in the Event Logs. This error has been more ...
TopView - lost connection to Gmail account (Sign in with Google)
The following article is for TopView customers using a Gmail account to send/receive Email where authorization to the Gmail account was configured using "Sign in with Google" from the TopView Configurator > Email-SMS Notification > Outgoing Email. ...