Recent Articles
Prefer inline styles for notification emails
Email clients are infamous for their varying support of CSS. What you see depends on the email client used to view TopView alarm notification messages. If CSS and styling does not appear to work as desired, you may need to rework how you style ...
Windows Services Error: The service did not respond to the start or control request in a timely fashion
This error occurs whenever a windows service fails to start, or takes too long to start. It is normally reported to the user via a message box after attempting to start the service, and is also recorded in the Event Logs. This error has been more ...
TopView - lost connection to Gmail account (Sign in with Google)
The following article is for TopView customers using a Gmail account to send/receive Email where authorization to the Gmail account was configured using "Sign in with Google" from the TopView Configurator > Email-SMS Notification > Outgoing Email. ...
Grandstream: Incoming call not routed to TopView
This KB assumes that you have correctly configured TopView the Grandstream for incoming calls. See the Grandstream configuration document for more information. Verify that there is only one TopView softphone listening on the extension The Grandstream ...
Verifying that the Yeastar TG200 has LTE radios
The Yeastar TG200 has 2 cellular radios. These cellular radios can be activated by inserting a SIM card into either of the 2 SIM slots on the front of the device. Older TG200 models are 3G and do not support newer GSM LTE SIMs (AT&T, T-Mobile, ...). ...