Keeping TopView healthy
Like all software, TopView is running in an environment that is under constant change. OS updates, protocol versions updates, email authentication deprecations, and other things can affect the health of your TopView system. Even systems off the ...
Tracing an alarm and its notifications: Alarm Actions Logs
Alarm Actions Logs TopView is commonly configured to send various notifications in response to an alarm. If TopView did not respond to an alarm with the expected behavior, you'll want to investigate to see what actions occurred for the alarm. These ...
RSLinx OPC Server error "Class is not licensed for use"
After upgrading to TopView version 7.x we are aware of an issue where The TopView Configurator is able to successfully connect to the local RSLinx OPC Server The TopView Engine fails to connect to the local RSLinx OPC Server with error "Class is not ...
Troubleshooting voice call issues with the Grandstream UCM 6xxx devices
TopView can make VOIP calls for notifications through the Grandstream in order to call through an analog line. This article provides a number of methods to verify your system is able to make voice calls through this device. If you have not yet ...
OAUTH access for TopView with Microsoft 365
This article provides information on setting up access to email for TopView through a Microsoft 365 system. TopView can leverage "Modern Authentication", or OAUTH, access to Microsoft 365 email systems. To facilitate access, TopView requires an ...