Recent Articles
Guide to SMS Campaign Registration
Effective as of March 26, 2024, regulations regarding Application to Person (A2P) or Bulk Texting have been implemented by the FCC to prevent spam. When purchasing an SMS number through an internet service such as Twilio or ClickSend, you will be ...
Why does TopView have an alarm for "notif_voice_lastfailed"?
This indicates that a voice notification from TopView resulted in a failure. It is an alarm added to configurations by default to monitor and expose issues with voice notifications. This is a “warning level” issue, more useful for administrators of ...
Web Configurator - blank page when opening in browser
While "Require Login" is enabled, unauthenticated users are supposed to be redirected to the Web Configurator login page, but instead the application returns a blank webpage. This is a known issue with TopView 7.6 Web Configurator. This issue has ...
Information on Application-to-Person (A2P) SMS Registration
Effective as of March 26, 2024, new regulations regarding Application to Person (A2P) or Bulk Texting have been implemented by the FCC to prevent spam. The primary change that affects sending SMS through TopView is that all A2P communications must be ...
Navigating A2P 10DLC registration with Twilio for TopView SMS notifications
Twilio's A2P 10DLC registration is to comply with carrier requirements This registration is enforced by carriers and meant to prevent spam. From Programmable Messaging and A2P 10DLC | Twilio: Carriers consider all SMS traffic from Twilio to be sent ...